SERP Number : 2006005

نویسندگان

  • Sarah Brown
  • Robert McNabb
  • Karl Taylor
چکیده

Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Our empirical findings suggest that the employee's industry-occupation specific relative wage is an important factor influencing employee attitudes towards the workplace. Other factors influencing employee commitment and loyalty are age and tenure, whilst workplace level characteristics of importance are: supervision; performance related pay and long term employment prospects within the workplace. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. This result holds for a number of robustness checks, thereby highlighting a hitherto neglected conduit for improved workplace performance. Our findings that employer characteristics influence employee commitment and loyalty suggest that workplaces may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance. Acknowledgements: We are grateful to two anonymous referees and the Editor for excellent comments. We are also grateful to the Data Archive at the University of Essex for supplying data from the 1998 and 2004 Workplace and Employee Relations Surveys. We are also grateful to Professor Stephen Wood and Steve McIntosh for valuable comments. The normal disclaimer applies.

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تاریخ انتشار 2007